Saturday, July 26, 2008

On Thursday 24th we (Mikey, Elena and Shannon) met up with Jayne at the Diabetes New Zealand office where we learned about what the company does day to day, their values and the issues they have with their website currently. We were also introduced to the other staff at the office.

At the meeting we learned that, on a day to day basis, Jayne and her colleagues do things like talk to customers over the phone and answer their enquiries. They raise funds for the company. They prepare for the Diabetes Awareness Week and large conferences that occur each year. They also edit a magazine that includes encouraging material for people effected by diabetes. Managing the ever–changing details of their members is an ongoing task that is necessarily under taken daily also.

During the meeting Jayne gave us the an insight into Diabetes New Zealand's values. As an effective membership organisation thet provides local support they put people with diabetes first. They believe that people with diabetes can enjoy the best quality of life in the context of the person's condition and that those people and others who are at risk of diabetes should have prompt access to diagnosis and medical care of an international standard. They recognise that the power of collective unity and action so that all those effected by diabetes receive appropriately publicly funded support and treatment. One other thing that Diabetes New Zealand value is that they and the Diabetes societies are the response of a civil society where people take responsibility and act collectively and supportively in their circumstances.

The issues that have been addressed to Jayne at Diabetes New Zealand about the website is that it is difficult to navigate and although the information is very helpful it is not as easy to find as it could be. Jayne mentioned that drop down boxes would help making navigation easier. It is a very text heavy website which makes it less interesting for users. More images would help. A wide range of users means that it is more challenging to make the website easy for everyone as they may have different abilities and knowledge of the internet.

Their website is www.diabetes.org.nz if you want to have a look at what we will be working with.

1 comment:

Anthea said...

Great! It's awesome to see how much you learned about the organisation